Backup To DVD/CD/Flash Technical Support

Please fill out this form, and click the "Send Question" button at the bottom to send it to us.

If you need to send us a diagnostic file created by the software, you may alternatively attach it to an email and send it to Be sure to include all the information asked for on this form.

First name:
Last name:
Your email address:
Windows version:
Backup software version:
Other CD-RW Drive Software:
Computer brand and model:
CD-RW drive brand and model:
Please describe in detail the problem you have encountered:
Cut and paste the contents of any diagnostic file here (optional):
How skilled are you
at using computers?
What environment are you
using Backup To CD-RW in?